Crowdstrike Outage and Why your Business Continuity Plan Didn’t Work

Is your BCM Program one of the those that have senior manager and key customers asking about the Crowdstrike Outage and why your Business Continuity Plan didn’t work? The recent Crowdstrike outage serves as a stark reminder of the critical importance of effective business continuity planning. Dubbed the largest IT outage ever, its true impacts …

Business Interruption and Cyber Insurance: The Role of External Counsel, Brokers, and Approved Third-Parties in Crisis Management

In an ever-evolving digital landscape, businesses must be prepared for unexpected disruptions and cyber threats. Business Interruption Insurance and Cyber Insurance provide vital protection in such scenarios. However, having the right coverage is only one part of the equation. To effectively navigate a crisis, businesses need support from external counsel services, insurance brokers, and approved …

To Pay or Not to Pay a Cyber Ransom: Hobson’s Choice in Crisis Management

Businesses and organizations today face increasingly sophisticated cybersecurity threats, such as ransomware attacks. When faced with such a crisis, leaders often find themselves in a predicament, grappling with the question of whether to pay or not pay a cyber ransom. This conundrum can be described as a Hobson’s choice, a term coined in the 17th …

The Key Business Continuity Metrics with Examples: MTPD, RTO, RPO

In this post I will provide the key Business Continuity Metrics with examples. Every business faces potential risks and disruptions, whether natural disasters, cyber-attacks, or unexpected system failures. In today’s fast-paced world, it’s crucial for companies to understand the key metrics that can help them quickly recover from these incidents and minimize their impact on …

Business Continuity Planning and Operational Resilience: Chess vs. Checkers – Why Compliance Alone Isn’t Enough

As a specialist in business continuity planning and operational resilience, I often see companies just focusing on meeting rules and regulations without truly understanding the need to be prepared for real-life problems. While it’s essential to follow the rules, only checking off the boxes won’t protect your business when faced with a tough situation. To …

Enterprise Crisis Management during a Cyber Attack

Crisis management is a crucial part of any business’s operations, and it has become even more important now cyber and ransomware attacks are on the rise. Here are a few reasons why it’s important to have robust Enterprise Crisis Management during a Cyber Attack: Crisis management is essential for businesses when it comes to cyber …

How to create and manage a manual Call-Tree, including examples

Mass communication is essential for companies during emergencies or critical situations. However, not every company can afford a mass notification system. So, the next best thing is to implement a manual call tree process. Here are some tips and examples to you will know how to create and manage a manual call tree. Example Manual …